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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Eick777

August 7, 2025

5  out of  5
rating by Josh Eick777
"Our daughter was in a bad car accident. Thankfully our daughter was okay but her car that we had only owned for 2 months, was totaled. Lusina showed an abundance of compassion from the first conversation. She asked right away was our daughter okay? That met the world to me. Navigating this kind of thing for the first time was hard and stressful but Lusina made it much easier. She ensured we had everything we needed and made the process very smooth. Thank you so much Lusina, we really do appreciate all you have done for us!"
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John Mattia

July 18, 2025

5  out of  5
rating by John Mattia
"I’ve been insured with Tom Demory’s team for 10 years and have been provided exceptional service every step of the way. Abbey Rima has been a dependable partner to work with, makes communication efficient and extremely easy, and has always gone the extra mile to help. The team is highly recommended!"
We responded:
"Thank you John! It’s truly our pleasure to assist. You nailed it. Abbey is exceptional. The entire team is thankful to have her on our team. We’re also thankful for your business. The appreciation goes both ways. "
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Joy Montgomery

July 15, 2025

5  out of  5
rating by Joy Montgomery
"I have had the pleasure of working with Lusina. She has answered every question promptly, assisted me with making a claim when I was unsure of the process, and was extremely kind and helpful. I would highly recommend State Farm!"
We responded:
"We’re honored by your positive feedback! Our entire team is so appreciative of you and your families business all these years. If there is anything else we can do we’ll be eager to help. "
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Steve Olson

July 11, 2025

5  out of  5
rating by Steve Olson
"Always great service"
We responded:
"We greatly appreciate your review Steve! The entire team enjoys working with you too! We look forward to continuing to support your insurance needs. "
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Jenn Miller

July 11, 2025

5  out of  5
rating by Jenn Miller
"Quick response time, clear communication, excellent assistance, and I felt taken care of the whole time! Thank you for the help!"
We responded:
"Thank you for your 5 star Review Jenn! We are thrilled to be of service to! "
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DEBRA YOUNG

June 26, 2025

5  out of  5
rating by DEBRA YOUNG
"State Farm, particularly Lusina Kavan, has been tremendously helpful in dealing with my Mother's insurance needs. Lusina has always been quick to respond and very informative whenever we had questions."
We responded:
"Thank you so much Debra for your kind words! Lusina takes such pride in helping people. Our entire team is grateful for her commitment to our family of clients. If there is anything else any of us can do to help please let us know. "
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Bryce

May 30, 2025

5  out of  5
rating by Bryce
"Great service!"
We responded:
"Thank you Bryce for the 5 star review! My State Farm team and I are happy to serve. "
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Keith Young

May 28, 2025

5  out of  5
rating by Keith Young
"Always very friendly honest and helpful ."
We responded:
"Thank you for taking the time to share your experience! If you ever need anything else please let us know!"
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Kelly Anderson

May 23, 2025

5  out of  5
rating by Kelly Anderson
"Always prompt, courteous and on the ball!!"
We responded:
"Thank you Kelly! My team is thankful for your feedback! It’s been a pleasure working with you all these years!"
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D F

May 10, 2025

5  out of  5
rating by D F
"I don’t think there is enough space here to express how much Lusina has helped me and helped me with my Mom’s affairs ans POA/Trustee over the last year or so! From car insurance changes, a claim regarding a diamond ring that needed fixing, making heads or tails of personal article policy insurance, research, policy changes and changing again, and again, changes in home(2) coverage since my Mom passed away, the list goes on and on! Lusina made a really difficult time and situation bearable. The phone call ALWAYS ended with a smile on my face because of her kindness and positivity. Things are finally beginning to settle down with my Mom’s trust so I won’t need her help much anymore and it actually makes me sad(no lie). I just couldn’t let all this go without letting you know how much I appreciate everything she has done for me/us!!"
We responded:
"Thank you for taking the time to review our State Farm Office! Lusina’s is such an amazing human and a wonderful help. We all look forward to helping in the future should something come up. "
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John Moore

May 6, 2025

5  out of  5
rating by John Moore
"We love Tom Demory & his office staff. They are always willing & able to help with any questions. The best State Farm office!!!!!"
We responded:
"John we are all so thankful for amazing humans like you and Judy. It’s an honor to help you and your family. "
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Larry Kirstein

May 2, 2025

5  out of  5
rating by Larry Kirstein
"Referred here by a long time customer, very pleasant and professional office to deal with."
We responded:
"My team and I are so thankful Peter referred you to us. We appreciate your feedback and confidence. If there is anything else we can do please let us know. "
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K J

April 25, 2025

5  out of  5
rating by K J
"Lucy was kind, personable and very willing to help me with the expertise I required to change and update the information on my policy. Many thanks."
We responded:
"Thank you so much for your review! My team and I are honored to help! "
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Chuck Raymond

April 18, 2025

5  out of  5
rating by Chuck Raymond
"Always very helpful. During our house fire claims there was never a problem. Very satisfied with State Farm"
We responded:
"Thank you Chuck! We are grateful for the positive feedback and your experience with our State Farm office. If we can help with anything in the future we will be honored to assist. "
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Maddie Peterson

April 15, 2025

5  out of  5
rating by Maddie Peterson
"Lusina is the absolute best! Customer service is amazing & they address issues promptly."
We responded:
"We are so thankful for your feedback Maddie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janet Ware

February 25, 2025

5  out of  5
rating by Janet Ware
"Lucina has been amazing helping me navigate my claim. She has helped me through every step of the process. Larry explain things so well too and was kind and understanding."
We responded:
"We appreciate your review! Our team is committed to providing a great experience. If you ever need any assistance in the future, please don’t hesitate to reach out to us. "
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Pammi Jo Courtney

January 17, 2025

5  out of  5
rating by Pammi Jo Courtney
"I have had Tom Demory as an agent for almost 30 years..We all know a leader empowers individuals under them to rep to the same High standards especially when the leader is not in the office. Nice Tom! Shout out to Lusina and Aidan(Tom Demory assistants) that provided myself several times this week excellent knowledge, outstanding customer service, empathy when I needed and mostly top notch kindness. I so appreciate it and Thank you!"
We responded:
"Pammi. Thank you so much for the review. My entire team is honored to be of service when the unexpected happens and they all take such pride in helping people. I’m so grateful for you and glad you are okay!"
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Linda Moy

December 20, 2024

5  out of  5
rating by Linda Moy
"Very responsive and work to get you taken care of in a timely manner. Great Omaha insurance agent"
We responded:
"Thank you for the review Linda! We are thrilled to know you had a positive experience with us! We look forward to serving your needs for years to come. "
Profile photo of Linda Moy

Linda Moy

December 20, 2024

5  out of  5
rating by Linda Moy
"Very responsive and work to get you taken care of in a timely manner. Great Omaha insurance agent"
We responded:
"Thank you for the review Linda! We are thrilled to know you had a positive experience with us! We look forward to serving your needs for years to come. "
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Fred Ferguson

December 13, 2024

5  out of  5
rating by Fred Ferguson
"I've been with State farm and this agency for over 40 years. I wouldn't have kept doing business with them if service wasn't excellent."
We responded:
"Fred, Thank you so much. We have appreciated doing business with you and your family all these years. Cheers to many more!"
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Charlie Risling

December 7, 2024

5  out of  5
rating by Charlie Risling
"Answered all my questions completely & very friendly."
We responded:
"Charlie, my team and I are thankful for your positive feedback and look forward to continuing to provide great service! "
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Brian Stanislaus

November 12, 2024

5  out of  5
rating by Brian Stanislaus
"Tom and his team have always been the best. I have been with them since 1996 and haven’t been happier!"
We responded:
"Brian we appreciate your review! My team and I are happy you continue to have a great experience with our State Farm office. If you ever need assistance in the future we will be happy to help! "
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Janneice Burnett

October 17, 2024

5  out of  5
rating by Janneice Burnett
"I love State Farm. The staff is great and are always there when you need them."
We responded:
"Thank you so much for your positive feedback Janneice!"
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Emily Bauer

August 14, 2024

5  out of  5
rating by Emily Bauer
"Lusina was very helpful. Quick to respond and was able to find me insurance."
We responded:
"Emily thank you so much for your review and the experience you had with Lusina. It’s appreciated! We look forward to helping you for years to come. "
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Jay Plays !

July 10, 2024

5  out of  5
rating by Jay Plays !
"Recently had some problems with my App and insurance and Aiden St. Amant quickly fixed both of them in a matter of minutes. Customer care was top priority and he was on the money. Thank you Aiden! May you grow with the company!"
We responded:
"Thank you Jay! Appreciate the feedback on your experience with Aidan. He consistently goes above and beyond for our clients. "